Evaluation process, Application and Policies

We provide Dog Boarding and Doggie daycare in a comfortable and SAFE environment. To ensure that all of our guests are well taken care of, we ask that you read and agree to the policies listed below:

All dogs attending boarding and/or daycare at STAY PET HOTEL must pass a scheduled temperament evaluation. Temperament evaluations and tours are by appointment only; please have current vaccination records on hand for your dog’s evaluation.  While the initial evaluation is free of charge, Additional daycare may also be required before boarding for the first time, depending on the the individual dog, and the length of the initial boarding stay. To schedule an evaluation, or for more information contact us via our contact form here: Contact Us. You can also contact us via the information below:

STAY PET HOTEL 3606 NE Columbia Blvd. Portland OR 97211

PHONE: 503-288-7829

FAX: 503-288-8374

EMAIL: stay@staypethotel.com

Some things you should know when leaving your dog at STAY PET HOTEL:

All dogs must display health and temperament characteristics that are conducive to a fun, safe daycare/boarding environment. We reserve the right to refuse initial service or terminate service at anytime without prior notice and at our sole discretion.

All dogs must be up-to-date on vaccinations. Owners must submit written proof that dogs have received the required vaccinations within the specified time period recommended by a veterinarian. Puppies must be at least 4 months old and have the required vaccines for their age. All dogs must be spayed or neutered at roughly 7 months of age. Year round flea prevention is required.

Sometimes during play a dog’s teeth will get tangled up in another dog’s collar, therefore all dogs will be collarless while here.

Sometimes the play gets rough in play groups. The big dogs love to run and wrestle while they’re here, and just like human children on a playground, they can get scratches and bumps. Please expect to see these types of things on occasion. Our staff will make you aware of any aggressive behavior; otherwise do not be alarmed by occasional scratches or marks.

We also see sore or ripped pads on occasion. We’re always watching for dogs that seem like their pads are getting tender from being outside or on our rubber flooring, but unfortunately we cannot always catch torn paw pads before they happen. You are welcome to bring booties for your dog to wear if your dog is prone to this issue. We will make a note if this has been an issue in the past and give extra rest times if needed. Ripped paw pads are similar to ripping a callus on your hand. It is very sensitive the first couple of days but heal over just fine.

Kennel cough is a very common problem anywhere that groups of dogs co-mingle. While all of the dogs at STAY are vaccinated against Bordetella and Parainfluenza, the two most common causes of kennel cough, there are numerous viruses that can cause the cough, and no vaccination will prevent all cases.

Generally, Kennel cough is a self limiting sickness, and most dogs will completely recover within 2 weeks or so. Please keep in mind that without proof of vaccinations, your dog will not be permitted into our facility under any circumstances.

 

For a complete list of our policies, please see our application form, available here as a Microsoft Word or PDF file:

word-iconstay-pet-hotel-application word doc.

pdfstay-pet-hotel-application PDF